ThermoSmart Heated Hose for ICON™ Series CPAP Machines
FREE GROUND SHIPPING ON ALL ORDERS
We are currently offering free ground shipping on all orders. No minimum purchase is required. Your order will ship out via USPS and you will immediately receive a tracking email so you can keep an eye on your package and know exactly when it is due to arrive. The average delivery time for ground shipments will range from 2-5 days depending on your location.
EXPEDITED SHIPPING OPTIONS
You will be given the option during checkout choose your necessary expedited shipping method. Based on your location and product you will be provided a quote. If you have any questions about the shipping times or cost please contact us.
All orders placed before 5pm CT will be processed and shipped the next business day.
CPAPStat.com will accept unopened product within 30 days of the date the package was received. We do not charge any restocking or processing fees. The original shipping cost that was charged will not be refunded and you will be responsible for the return shipping costs as well.
If you receive an incorrect item (different than ordered) or a defective product please contact us immediately and we will exchange it out as quickly as possible. Of course, no cost to you.
We can not accept any opened packages other than incorrect or defective products. We urge you to contact us if there is any uncertainty as to which product you should be ordering. We understand that there are many choices and finding the right style, size, brand, etc. can sometimes be confusing. Please use the resources provided on our site as well as our customer support contact options.
To schedule a return please email us at Support@CPAPStat.com and we will provide you with a returns authorization number. Provide us with your name, order number, and reason for return.
Ship returns to:
The Simple Subscription option gives you a convenient way to get your supplies shipped automatically at the amounts and frequency you desire. It is critical that you change out your supplies on a regular basis and this option takes away the need to remember to reorder. Not to mention... you save money!
Find the product that you wish to purchase. Directly on the product page you will see that you can make a one- time purchase or you can subscribe and save. You are also given the option to chose the order frequency that you would like.
Complete the checkout process. After completing, you will receive two email confirmations. The first email will be to confirm that your initial shipment is on its way and the second email will be confirming your reoccurring order. The second email will contain a link to your account where you can make changes to your subscription at any time. You can also login to your account anytime from our website to manage your subscription and view your order history.
This patient will be receiving 3 disposable filters and 3 replacement mask cushions every 3 months. If at any time you wish to cancel or adjust the frequency of your orders, just click the EDIT button to view all of your editing options.
There is nothing else to do! You will receive email notifications every time you are due to receive your next shipment. You can always log in to view your delivery schedule and make any necessary changes. You always have the option to skip a delivery so you are never locked in to receiving supplies. Here is a screen shot of this patient's delivery schedule.