Shipping and Returns
FREE GROUND SHIPPING ON ALL ORDERS
We are currently offering free ground shipping on all orders. No minimum purchase is required. Your order will ship out via USPS and you will immediately receive a tracking email so you can keep an eye on your package and know exactly when it is due to arrive. The average delivery time for ground shipments will range from 2-5 days depending on your location.
EXPEDITED SHIPPING OPTIONS
You will be given the option during checkout choose your necessary expedited shipping method. Based on your location and product you will be provided a quote. If you have any questions about the shipping times or cost please contact us.
All orders placed before 5pm CT will be processed and shipped the next business day.
CPAPStat.com will accept unopened product within 30 days of the date the package was received. We do not charge any restocking or processing fees. The original shipping cost that was charged will not be refunded and you will be responsible for the return shipping costs as well.
If you receive an incorrect item (different than ordered) or a defective product please contact us immediately and we will exchange it out as quickly as possible. Of course, no cost to you.
We can not accept any opened packages other than incorrect or defective products. We urge you to contact us if there is any uncertainty as to which product you should be ordering. We understand that there are many choices and finding the right style, size, brand, etc. can sometimes be confusing. Please use the resources provided on our site as well as our customer support contact options.
To schedule a return please email us at Support@CPAPStat.com and we will provide you with a returns authorization number. Provide us with your name, order number, and reason for return.
Ship returns to: